Customer Service Executive (Night Shift)

Luminark Group

Luminark Group

Summary

  • Vacancy: —
  • Age: 20 to 35 years
  • Location: Dhaka (Bosila)
  • Salary: Negotiable
  • Experience: 1 to 2 years
  • Published: 12 Jun 2025

 

Requirements

Education

  • Higher Secondary, Bachelor/Honors

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    E-commerce
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 35 years

CUSTOMER SERVICE

Responsibilities & Context

  • Respond to social media messages promptly and professionally.
  • Handle incoming calls and provide excellent customer support.
  • Communicate effectively in both Bengali and English.
  • Engage in social media according to instructions.
  • Answering incoming calls from customers and ensuring instant customer satisfaction.
  • Respond to customer inquiries.
  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
  • Troubleshoot/ helping to resolve customer service problems.
  • Provide general information.
  • Maintaining a high standard of call and customer service quality as per the requirement of the organization.

Skills & Expertise

Call Center

Compensation & Other Benefits

  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Bosila)

Job Highlights

We are looking for a dynamic and dedicated individual to join our team as a Customer Service & Social Media Communication Executive.

Source link

To apply for this job email your details to admin@chakricircular.com