Digicon Technologies Ltd.
Digicon Technologies Ltd.
Digicon Technologies Ltd.
Follow
More jobs from this company
Summary
- Vacancy: 200
- Location: Dhaka (Motijheel)
- Minimum Salary: Tk. 9500 (Monthly)
- Published: 31 Jul 2024
Requirements
Education
- Bachelor/Honors, Masters
Responsibilities & Context
- Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client’s problem.
- Must be knowledgeable about Facebook (Social media), email & web chat.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Motijheel)