Masterkey Technology Ltd.

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Summary

Education

Maintaining contact with customers regularly through call,email,sms.
Handle customer inquiries and provide appropriate solutions or alternatives within a timely manner.
Maintain a high level of professionalism and empathy when interacting with customers.
Utilize to accurately document interactions and follow-up on unresolved issues.
Collaborate with other departments to address customer needs and provide comprehensive solutions.
Identify and escalate priority issues to the appropriate channels.
Assist in maintaining accurate records and documentation of customer interactions.
Contribute to the improvement of customer service processes by providing feedback and suggestions.
𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞:
https://forms.gle/swUij2JcpMmQNUhT9

Work at office

Full Time

Dhaka

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