Fish Vally
Requirements
Education
Alim (Madrasah)
HSC (Vocational)
HSC (BMT)
Bachelor of Arts (BA)
Bachelor of Commerce (BCom)
Experience
At least 1 year
The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, Online Retail Startup
Additional Requirements
Age 20 to 50 years
Responsibilities & Context
Receive and process customer orders from the company website, Facebook Page, WhatsApp, and phone calls.
Provide professional customer support through phone calls, chat, and social media.
Confirm customer orders and coordinate with the Operations and Delivery teams for timely processing.
Resolve customer inquiries, complaints, and return/exchange requests professionally.
Promote products through upselling and cross-selling whenever appropriate.
Maintain accurate customer records and daily sales reports.
Achieve individual and team sales targets.
Work in rotational shifts, including day and night shifts, as assigned by the management.
Perform any other responsibilities assigned by the management.
Additional Requirements
Previous experience in E-commerce, Customer Service, Call Center, or Sales will be given preference.
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, Google Sheets).
Ability to work under pressure and handle multiple customer inquiries.
Must be willing to work in rotational day and night shifts.
Energetic, responsible, and eager to learn.
Skills & Expertise
Bangla and English Speaking Skill
Consumer Durables – Sales & Marketing
Digital Marketing (Social Media Marketing)
Marketing
Order Management
Sales & Marketing
Sales Executive
Sales Target Achievement
Salesman
Teamwork
Other Relevant Skills
Customer Service
Client Service/ Marketing
Compensation & Other Benefits
Salary Review: Yearly
Festival Bonus: 1
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Jatrabari)
To apply for this job email your details to apply@chakricircular.com