Customer Support Specialist

Easytrax World

Easytrax World

 

Easytrax World

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Summary

  • Vacancy: 5
  • Age: 18 to 30 years
  • Location: Dhaka (DOHS Mirpur)
  • Salary: Negotiable
  • Experience: 1 to 2 years
  • Published: 27 Jul 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA)

Experience

  • 1 to 2 years
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 30 years

Experience is NOT required for the internship position

Minimum 1-year experience in a similar role for the executive position

Students are encouraged to apply

Responsibilities & Context

Conduct feedback calls to gather customer insights and improve service quality

Facilitate the onboarding of new devices, ensuring efficient setup and user acclimation

Apply analytical skills to troubleshoot and resolve customer problems effectively

Conduct payment reminder calls to ensure timely customer payments

Update and manage customer payment records accurately within the CRM

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (DOHS Mirpur)

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