Dynamics 365 CRM Techno Functional Consultant

BJIT Ltd.

 

BJIT Ltd.

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Summary

• Vacancy: 2
• Location: Dhaka
• Maximum Salary: Negotiable
• Experience: At least 5 years
• Published: 16 Aug 2024

 

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering

OR “Information Technology” OR “Business Discipline”.

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Training Institutes, Software Company, IT Enabled Service

Additional Requirements

Technical Requirements:

• Strong functional knowledge and understanding of Microsoft Dynamics 365 CRM covering a wide spectrum of industries and sectors.
• Minimum 2+ years of relevant and proven end to end implementation experience in Dynamics 365 CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development is a
• Detailed knowledge and understanding of all areas within customer engagement including sales & marketing (Accounts, Contacts, Leads, Opportunities, etc), customer service etc.
• Working knowledge of the Power Platform (Power Apps, Automate, Power BI).
• Good understanding of integrating 3rd party solutions like SharePoint, Outlook etc.
• Experience in a delivery-orientated IT environment with deployment & go live in the cloud.
• Experience to handle data migration (Export/Import).
• Excellent understanding of Dynamics 365 CRM DB schema and Business Data Model including the customisation and development of Business Data Models for different solutions.
• Good knowledge in business requirement analysis, solution design, development, system verification and deployment strategies.
• Experience in creation of demos, supporting pre-sales activities is an advantage.
• Business process mapping, fit gap analysis, work package estimation, work breakdown structure, modelling and documentation knowledge.
• Nice to be familiar with Workflow Tools and Ribbon Workbench
• Microsoft Dynamics 365 CRM Certifications are preferable.
• Knowledge and understanding of .NET framework including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows) is a plus.

Responsibilities & Context

• Delivery of high-quality software solutions & services ensuring the implementation of best practices based on Microsoft Dynamics 365 standards and supported configuration/ customizations.
• Ensure on-time delivery of customer projects meeting business requirements including documentation, solution design, performance, reliability, testing features etc.
• Ensure the usage of OOB features and provide technical design & develop/customize solution based on the identified gap.
• Work on the creation of Dynamics 365 solutions and industry templates.
• Proactively identify business / project / technical risks and provide suggestions to mitigate the risk and escalate to all related stakeholders.
• Daily basis project monitoring and reporting to all related stakeholders including customer side.
• Practicing development activities such as defining, solutioning and configuring industry specific requirements.
• Follow all the process and support for the mandatory trainings on time for the internal resources.
• Should have mindset to support additional activities assigned by the management.
• Provide guidance and mentorship (technical/professional) to groom other team members.

Skills & Expertise

.Net Framework

ASP.NET Core

C#

CRM

Microsoft Dynamics

MS Power Apps

Power BI

Compensation & Other Benefits

• Weekly two holidays (Sat-Sun).
• Universal Pension Scheme
• Service Benefit
• Leave encashment.
• Medical benefit (Employee Only).
• Lunch Facilities: Partially subsidized.
• Salary Review: Yearly.
• Festival Bonus: 3 (Yearly).
• Facilities for skill development.
• Sponsorship for professional certification.
• WPPF (Yearly Profit Sharing).
• Team retreat.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

We are looking for a CRM Techno Functional Consultant of Dynamics 365 CRM working closely with customer and business stakeholders.

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