E-commerce Operations Supervisor

ORAIMO smart accessories

ORAIMO smart accessories

 

ORAIMO smart accessories

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Summary

  • Vacancy: 1
  • Age: 25 to 35 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 2 years
  • Published: 15 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 2 years
  • The applicants should have experience in the following business area(s):
    E-commerce, E-commerce Startup

Additional Requirements

  • Age 25 to 35 years
  • Language Skills: Fluent in English and Bengali, capable of effective written and verbal communication.
  • Media & Technical Proficiency: Familiar with mainstream social media platforms’ operational and promotional strategies.
  • Project Management: Strong project management skills, able to independently follow through and complete projects from start to finish.
  • Communication & Coordination Skills: Excellent verbal communication abilities, effective at interfacing and coordinating with agents, logistics, and payment vendors.
  • Data Analysis Skills: Possess solid data analysis capabilities, able to analyze user habits and propose optimization strategies based on findings.
  • Computer Skills: Proficient in using computers, with strong capabilities in Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities & Context

  • Order Review and Customer Service: Primarily responsible for reviewing orders on the brand’s proprietary site, handling customer inquiries, responding to feedback, and resolving issues to enhance customer satisfaction.
  • Agent Communication and Sales Support: Maintain effective communication with agency clients, manage sales-related processes including logistics, shipping, and settlements to ensure smooth business operations.
  • Product Listing and Website Optimization: Handle product listings, perform basic translations and SEO optimizations to improve the website’s search engine rankings and user experience.
  • Marketing Activities Execution and Analysis: Assist the marketing department in executing promotional activities, promote products, collect and analyze the performance of promotions, and provide timely summaries and reports on the effects.
  • Inventory and Supply Chain Management: Monitor overseas ordering and stock status, ensure timely restocking and inventory preparation, reduce the risk of stockouts, and improve inventory turnover efficiency.
  • Business Data Analysis and Target Achievement: Responsible for tracking and analyzing daily sales volume, order quantity, and sales revenue. Support the operations manager in devising sales strategies and achieving performance targets.

Skills & Expertise

Data Management and Analysis

Distribution/ Supply Chain Management

Sales Operations

SEO and Digital Marketer

Vendor management

Website Management

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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