Engineer, Enterprise IT Support

bKash Ltd.

bKash Ltd.

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Summary

• Vacancy: 1
• Location: Dhaka
• Salary: Negotiable
• Experience: 1 to 3 years
• Published: 20 Mar 2025

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electrical & Electronic Engineering

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s):
  Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup

Additional Requirements

• Proven Experience in IT Support & Asset Lifecycle

• Excellent communication and collaboration abilities for effective teamwork

• Ability to prioritize tasks and manage time efficiently in a fast-paced environment

• Strong attention to detail and commitment to delivering high-quality results

Responsibilities & Context

• Execute activities as required for end-to-end lifecycle management of IT Assets from acquisition to disposal

• Partner with Asset Owners to ensure Asset information is kept accurate and up to date throughout the lifecycle

• Investigate and resolve exceptions and accuracy issues of the asset repository

• Perform inventory (Hardware and software) and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support

• Maintain and organize all types of Approval Forms required for IT Assets

• Delivering IT Equipment to IT Support for end-user delivery based on approval

• Verify the equipment received from vendors as per Scope of work (SOW) and Purchase Order

• Ensure Software Compliance reporting takes corrective actions and be aware accordingly

• Deliver on-time Audit-related requirements and manage artifacts (facts and figures) for compliance requirements

• Regular asset reporting as per defined frequency to show visibility of asset stocks, live assets, critical issues, faults, disposals, discrepancies, and audit compliance issues

• Conduct internal asset audit to identify discrepancy

• Consolidate and track faulty/obsolete assets, data media, and accessories

• Follow up with vendors for product servicing and warranty issues

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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