Executive

Job Responsibilities:

• Handle customer inquiries regarding air tickets, tours, and visa services (walk-in, phone, WhatsApp, and email).
• Book and issue domestic and international air tickets using GDS systems (Amadeus / Galileo / Sabre).
• Maintain up-to-date knowledge of airline fares, routes, schedules, and promotions.
• Coordinate visa applications, hotel bookings, and travel insurance for clients.
• Provide detailed travel itineraries, quotations, and package information to customers.
• Communicate with airlines, embassies, and partner agents to resolve booking or visa-related issues.
• Maintain accurate client records, payment details, and monthly sales reports.
• Support marketing and social media activities for travel promotions and group tours.
• Ensure high-quality customer service and after-sales support.