Somoy Travels

Summary

Education

Experience

At least 1 year
The applicants should have experience in the following business area(s):
Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup
Freshers are also encouraged to apply.

Additional Requirements

Excellent knowledge about reservation & ticketing (preferred knowledge in GDSs & OTA Platform)
Visa: Excellent knowledge about Visa processing & Documentation.
Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
Long term relationship buildup with client for future business.
Any other job assigned by top management.
Experience in web based airlines reservation systems.
Take initiatives to achieve the sales & collection target of the company by Digital Marketing as Facebook, Instagram, Google etc
Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
Plan and produce a tactical sales call plan each week with an update of the previous week.
Multi-functional skill is pre-requisite criteria for this position

Work at office

Full Time

Dhaka