Maheen Dizayn Etiket (BD.) Ltd.

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Summary

Respond to customer requires and requests (via mail & phone) in a timely manner.
Process orders, provide invoice, share layouts on time to customers.Proper order management, share order status / delivery information to customers.
Coordinate with operation team and other departments on delivery of goods and services on time.
Handle customer complaints according to the company procedures and services standard.
Educate new customers regarding order placing, system knowledge and information.
Provide suggestions to supervisor on the improvement of the current order / process / operation flow to increase efficiency.
Provide selling support to respond to management needs.
Follow up on-time payments, faster documentation and support commercial / credit team to closed order.
Follow company, department policy and according to established procedures / SOP.
Maintain and take actions to be align with department goal, objectives & KPIs.
Ensure Champion customer needs and best service experience.
Have knowledge of customer garment production lead time, product lines etc.
Visit customers whenever require and critical issues resolution.

Other benefits as per company policy.

Work at office

Full Time

Narayanganj (Narayanganj Sadar)