Executive, Customer Relations

Al Falah International

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Summary

• Vacancy: 30
• Age: at least 25 years
• Location: Dhaka (Malibagh)
• Minimum Salary: Tk. 13000 (Monthly)
• Published: 30 May 2024

Requirements

Education

• SSC

Additional Requirements

• Age at least 25 years

• At least 6 months Working Experience in a relevant field.
• The applicants should have experience in the following business area(s): Immigration/Visa Processing, Application Visa Consultancy, Work Permit Visa Processing, Public Relation Companies, Consulting Firms, Travel Agent.
• Freshers are also encouraged to apply.
• Ability to present and communicate with clients effectively.
• An outgoing, confident and energetic personality.
• A friendly and approachable manner.
• Should be able to work under pressure.
• Should be positive for extra working hours.
• Must be target oriented, able to fulfill responsibilities.

Responsibilities & Context

• Prepare necessary documents, fill out forms and maintain files and records. (Saudi Arabia Visa, Malaysian Visa, Maldives Visa, Lithuania Visa, Kyrgyzstan Visa, Serbia Visa, Dubai Visa, France Visa, Poland Visa.
• Must have familiarity with visa application submission processes, appointment scheduling, and biometric data collection.
• Preparing documentation and submitting all visa applications for various countries.
• Maintain good communication with clients face to face and over the phone.
• Speak with clients to answer any queries regarding visa requirements.
• Collect the required visa documents as per checklist and prepare the file for online and in person submission to embassies.
• You will have to stay in touch with the clients through Email and WhatsApp until the completion of each visa application process.
• You MUST have proficiency in using a laptop or Desktop and the Internet (MS Word, typing, emailing, Canva, Photoshop etc.)
• Good understanding of Visa application process, documentation requirements and all Embassy Formalities.
• Providing visa and other necessary documents to the valuable clients.
• Supporting office administration.
• Dealing with customer queries and complaints.
• Promoting and marketing the business.
• Any other tasks assigned by the management.

Skills & Expertise

Good communication skills

Compensation & Other Benefits

• Mobile Bill, Transport Bill
• Salary Review: Yearly
• Festival Bonus: 2
• Unlimited Tea and Coffee
• Commission Based Salary, Per Passenger 5000 Taka

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Malibagh)

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