Executive – Customer Service

Soteks Label Technologies Bangladesh Limited.

Soteks Label Technologies Bangladesh Limited.

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Summary

• Vacancy: 1
• Age: 25 to 30 years
• Location: Narayanganj
• Salary: Negotiable
• Experience: 2 to 3 years
• Published: 20 Apr 2025

Requirements

Education

• Bachelor of Business Administration (BBA) in Marketing

Experience

• 2 to 3 years
• The applicants should have experience in the following business area(s):
  Garments Accessories

Additional Requirements

• Age 25 to 30 years

Prefer in experience in Inditex buyer.

Responsibilities & Context

• Check order receives status daily basis.
• Issue PI, Sending PI within 24 hours to vendors’,
• Update vendors’ over mail & phone.
• Follow up for payment receive from vendors’ end & afterwards proceed for bulk production.
• Follow up with commercial for shipping document preparation.
• Follow up with production team for making goods ready on time.
• Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
• Supports marketing and sales initiatives.
• Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
• Keep tracking base stock/ other stock status with Supply chain department.
• Maintains records and reports in an organized manner.
• Follow Team leader’s decision as well as company’s rules & regulation

Skills & Expertise

Computer skill

Customer Service

ERP Softwear

Compensation & Other Benefits

• Mobile bill, Insurance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Narayanganj

Job Highlights

Be a team player in Customer Service team. Reporting directly to Team leader or work under jurisdiction of Manger, Customer Service & Manager, Sales & Customer Service.

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