Executive – Customer Support

Next Online Ltd.

Next Online Ltd.

Next Online Ltd.

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Summary

  • Vacancy: 10
  • Age: 22 to 30 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At most 2 years
  • Published: 20 Nov 2024

Requirements

Experience

  • At most 2 years

Additional Requirements

  • Age 22 to 30 years

Responsibilities & Context

  • Attending customers’ complaints and queries through phone calls, emails, or others Configure Mikrotik, Netgear, TP-Link, Belkin, Linksys etc Router and Access point.

  • Providing remote and onsite technical supports to the clients inside or outside Dhaka.

  • Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.

  • Performing installations and deployments of various solutions and services at client end.

  • Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system. Provide Client & In-house technical Support.

  • 24×7 shifting duty

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com