ZED Tours and Travels
ZED Tours and Travels
ZED Tours and Travels
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Summary
- Vacancy: —
- Location: Anywhere in Bangladesh
- Salary: Tk. 15000 – 25000 (Monthly)
- Experience: 1 to 2 years
- Published: 25 Jun 2024
Requirements
Education
- Bachelor’s degree in any discipline.
Experience
- 1 to 2 years
- Freshers are also encouraged to apply.
Additional Requirements
- 1 to 2 years of experience in a front desk or customer service role.
- Excellent verbal and written communication skills.
- Good organizational skills.
- Proficiency in Microsoft Office.
- Ability to be resourceful and proactive when issues arise.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Responsibilities & Context
- Greet and welcome guests and visitors in a polite and professional manner.
- Answer phone calls, take messages, and redirect calls to appropriate departments.
- Manage incoming and outgoing mail, including organizing and distributing packages.
- Assist with scheduling appointments, meetings, and conference room bookings.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong customer service orientation with a professional and positive demeanor.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong organization and time management skills.
- Answering incoming calls from customers and ensuring instant customer satisfaction
- Respond to customer inquiries
- Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
- Troubleshoot/ helping to resolve customer service problems
- Provide general information
- Maintaining a high standard of call quality as per the requirement of the organization.
Compensation & Other Benefits
- Yearly bonus
- Health insurance
- Professional development opportunities
Employment Status
Full Time
Gender
Only Female
Job Location
Anywhere in Bangladesh