aamra networks limited
aamra networks limited
aamra networks limited
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Summary
- Vacancy: 14
- Age: 22 to 30 years
- Location: Chattogram, Kushtia …
- Salary: Negotiable
- Experience: At most 1 year
- Published: 5 Jan 2025
Requirements
Education
- Bachelor of Science (BSc) in CSE, EEE
Experience
- At most 1 year
- Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 30 years
Responsibilities & Context
- Educate and inform employees about IT processes and policies, as well as tips and tricks.
- Provide assistance with any IT-related issues.
- Escalate and Coordinate UPS, network, and IT server room issues at regional offices, as well as repeat incidents.
- Assist in the mass deployment of IT services and applications to client devices (end user facing devices).
- Log and follow-up on end-user calls/tickets/emails with vendors and cross-functional teams, as well as tracking, routing, and escalation of issues using company-provided trouble ticketing software.
- Resolve IT support calls in accordance with KPIs throughout the year.
- Resolve and coordinate all site visit action items. Ensure physical verification of IT assets on demand.
- Project deployment and coordination, as well as a report.
- Ensure that recurrent incident management operations are carried out.
- Ascertain that the given support region’s service activity report is completed.
- Maintain system/technical knowledge in order to recommend a technical product for users.
Skills & Expertise
Computer skill
Networking
Workplace
Work at office
Employment Status
Contractual
Job Location
Chattogram, Kushtia, Rangpur
To apply for this job email your details to admin@chakricircular.com