A Reputed Pre-engineered Steel Structure Company

Summary

Education

Experience

At least 3 years
The applicants should have experience in the following business area(s):
Group of Companies

Additional Requirements

Basic knowledge of Windows/Linux operating systems, networking, and troubleshooting.
Soft Skills: Strong problem-solving skills, good communication skills, and attention to detail.
Have the capability to work under pressure and to be a team player.
Strong proficiency in English communication skills, both verbal and written, is essential.
Must be able to adapt to changes in working hours & working days.
Basic knowledge of Active Directory System, Server, email service, Firewall, etc.
CCNA certification will be an added advantage.
The applicants should have experience in the following business area(s): Pre-engineered Steel Structure Company.

Ensure effective, resilient, and responsive IT support (Hardware, software, networking) to different operation units.
Handling day-to-day IT-related activities.
Asset maintenance (laptops and other electronic devices).
Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement.
Set up user accounts, permissions, and passwords.
Setting up computer OS & security measures (antivirus, firewall, active directory).
Maintain & troubleshoot Windows server, AD, Email services.
Liaison with the user to ensure that requests or problem reports have been satisfactorily handled.
Protect Data in internal computing systems from unauthorized users and viruses.
Taking backup configuration of the network switch, Router, Wi-Fi, Windows AD, and other systems.
Implementing and troubleshooting security rules on firewall systems (Fortinet/Cisco).
Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA.
Responsible for LAN and WAN maintenance by keeping close liaison with ISP.
Configure, implement, and troubleshoot active network equipment like- switches, routers, network appliances, firewalls, Wi-Fi.
Identify single point of failure in the network & system and ensure redundancy planning.
Perform IT asset & accessories audit.
Any other assignment not detailed herein & felt conducive by Management as and when necessary.

IT support

Work at office

Full Time

Chattogram (Mirsharai)

To apply for this job email your details to admin@chakricircular.com