vivo Bangladesh (Head Office)

More jobs from this company

Summary

Education

Experience

1 to 2 years
The applicants should have experience in the following business area(s):
Telecommunication
Freshers are also encouraged to apply.

Additional Requirements

Job Context:

BSC in Electrical & Electronic Engineering – EEE background candidates are encouraged to apply and can work anywhere in Bangladesh. Chittagong, Cox’s Bazar, Cumilla, Sylhet, Habiganj, Mymenshing, Khulna, Narshingdi, Jessore, Barishal candidates will get preference.

Job Responsibilities:

Responsible for Handset fault finding, repair, service.Support to the customers by repairing Hardware and Software.

Maintain everyday repair target.
Contact customer to give update of customers handset.
Good understanding about PCB, screen component etc.
Give quality feedback.
Performs all repairs, rework, test and documentation steps necessary to proceed.
Understanding CRM operation as well as other online based support system.
Troubleshoots down to the component level, repairs and documents all failures.
Responsible for fault finding, repair, service.
Good understanding about PCB, Screen component etc.
Good Understanding on mobile phone Hardware (HW) and software (SW).Disassemble/reassemble down to board and component levels.
Operates to required Company standard.Assists in workshop maintenance to ensure a clean and healthy environment.
Overall service center management.
Other duties as assigned by the Authority.
Willing to work under pressure as well as in the holidays if needed.

Microsoft Excel

Work at office

Full Time

Only Male

Anywhere in Bangladesh