Executive – Non-Voice Call Center and Telesales.

1000FIX Services Ltd.

1000FIX Services Ltd.

 

1000FIX Services Ltd.

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Summary

  • Vacancy: 2
  • Age: 18 to 30 years
  • Location: Dhaka
  • Minimum Salary: Tk. 14000 (Monthly)
  • Experience: At least 1 year
  • Published: 27 Jun 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA), Diploma in Engineering

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 30 years
  • Verbal and written communication skills.
  • Professional personal presentation.
  • Sound knowledge in word, excel etc.
  • Customer service orientation.
  • Information management.
  • Organization and planning.
  • Attention to detail.
  • Initiative.
  • Reliability.
  • Stress tolerance.

Responsibilities & Context

  • Make outgoing calls to customers to advise them of products and services that may be of interest to them.
  • Take customer information and update it in the database as required.
  • Put through relevant sales and contracts for sales of goods or services.
  • Explain products and service features to clients.
  • Pass on leads to the outbound sales team if applicable.
  • Upsell and cross-sell other products that may be useful for clients.
  • Understand the customers’ needs and tailor the service to their needs.
  • Be patient with a polite and customer-focused telephone manner.
  • Update customer information such as change of address and phone number when requested to do so.
  • Follow-up calls with emails if required.

Skills & Expertise

Call Center

Customer Service

telesales

Compensation & Other Benefits

  • Medical allowance, Performance bonus, Profit share
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Regular training and certification facility.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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