Executive Officer, Admission and Visa Processing (Australia and New Zealand)

Job Responsibilities of an Executive Officer, Admission and Visa Processing (Australia and New Zealand).

1. Student Counseling & Admission Support

• • Provide guidance to students regarding admission requirements, available programs, and career pathways.
  • Assist students in choosing suitable courses and institutions based on their academic background, interests, and financial capacity.
  • Review, assess, and process admission applications to ensure compliance with institutional and government requirements.
  • Maintain updated knowledge of admission policies, application deadlines, and entry requirements for universities in Australia and New Zealand. 

2. Application & Documentation Handling

• • Collect, verify, and evaluate academic transcripts, certificates, and other required documents.
  • Ensure completeness, accuracy, and authenticity of student applications before submission.
  • Coordinate with universities/colleges for offer letters, conditional/unconditional acceptances, and enrollment confirmations.
  • Maintain accurate student records in CRM or student management systems.

3. Visa Application Processing

• • Provide step-by-step guidance to students on student visa requirements, procedures, and documentation.
  • Prepare, review, and submit visa applications to relevant embassies/consulates or online portals.
  • Ensure compliance with immigration laws, regulations, and visa policies of Australia and New Zealand
  • Track visa application status and update students accordingly.
  • Liaise with embassies, consulates, and immigration offices when necessary.

4. Compliance & Risk Management

• • Ensure all applications meet institutional and immigration compliance standards.
  • Monitor updates to visa and immigration policies, advising students and management on changes.
  • Maintain confidentiality and data protection of student records and personal information.

5. Student Support Services

• • Advise students on financial documentation, scholarship opportunities, and health insurance requirements.
  • Guide students in arranging accommodation, travel, and pre-departure preparations.
  • Conduct pre-departure briefings on visa conditions, student responsibilities, and cultural orientation.

6. Relationship & Communication

• • Develop and maintain strong working relationships with partner universities, immigration offices, and education agents.
  • Respond promptly to student and parent inquiries via email, phone, or in-person meetings.
  • Represent the institution in education fairs, seminars, and promotional events.

7. Reporting & Administrative Duties

• • Maintain and update visa success rate reports and admission statistics.
  • Provide regular updates to management on admissions, visa applications, and student progress.
  • Assist in developing standard operating procedures for admissions and visa processing.