A Reputed Nationwide ISP
A Reputed Nationwide ISP
A Reputed Nationwide ISP
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Summary
- Vacancy: —
- Location: Dhaka (GULSHAN 1)
- Salary: Negotiable
- Experience: 2 to 5 years
- Published: 28 Sep 2024
Requirements
Education
- Bachelor of Science (BSc), Master of Science (MSc)
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s):
ISP
Additional Requirements
- Hands on experience in computer LAN setup and troubleshooting
- Good basic knowledge in IP routing and sub-netting
- Experience in Linux and Windows OS setup and troubleshooting
- Fluency in speaking and writing English and Bangla
- Strong interpersonal skills
- Team player and enjoys work pressure
Responsibilities & Context
- Communicate and respond to customers (including domestic and foreign) over email and phone
- Conduct customer visit to address technical issues and ensure customer satisfaction
- Maintain inter departmental communication
- Research and development for adopting new technologies
- Mentor, lead and train up team members
- Work on cyber security including Vulnerability Assessment (VA) and Penetration Testing (PT)
- Participate in a roster based work schedule, including night shifts
- Attend pre-sales technical meetings
- Plan and design system and network solutions for new as well as existing customers
- Work on the routing and switching (Cisco, MikroTik, OLT etc.) including the wireless technologies
- (Cambium, Uni, Ruckus, SOHO routers)
- Work on Linux and Microsoft environment of BOL core system as well as customers
- Design service improvement plan and implement accord
Compensation & Other Benefits
- Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity, T/A
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Transport
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (GULSHAN 1)