Executive/ Sr. Executive, Digital Engagement

WAVE SINE Technology Ltd.

WAVE SINE Technology Ltd.

 

WAVE SINE Technology Ltd.

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Summary

  • Vacancy: 1
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 2 to 4 years
  • Published: 30 Dec 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA), Bachelor of Science (BSc), Bachelor of Business Studies (Pass)

Experience

  • 2 to 4 years
  • The applicants should have experience in the following business area(s):
    Advertising Agency, IT Enabled Service, Computer Hardware/Network Companies, Trading or Export/Import, Electronic Equipment/Home Appliances, Call Center

Responsibilities & Context

  • Customer Engagement: Respond to customer queries, comments, calls and messages in a timely and professional manner.
  • Appointment Setting: Schedule meetings or demos for the sales team with qualified leads to convert prospects into customers.
  • Follow-ups: Conduct follow-up calls with previous customers or leads to keep them engaged and update them about new products, promotions, or services.
  • Content Moderation: Monitor and review user-generated content across social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube etc.)
  • Customer Support: Address customer complaints, questions, and concerns raised on social media & website.
  • Reporting and Analytics: Track and report on social media engagement metrics, such as likes, comments, shares, and overall sentiment.
  • Presenter: Video presenters take on a variety of roles depending on the content and format of the video like- Host/Anchor, Storyteller, Product Demonstrator, Educator/Instructor, Narrator & Social Media Influencer.

Skills & Expertise

Digital Marketing (Social Media Marketing)

Good Communication Skill (Bangla and English)

good listening skill

MS Word Excel PowerPoint

Tele Marketing

Compensation & Other Benefits

  • T/A, Mobile bill, Provident fund
  • Salary Review: Yearly
  • Festival Bonus: 2

Competitive salary based on experience and performance

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com