Runway International
Runway International
Runway International
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Summary
- Vacancy: 2
- Age: 25 to 32 years
- Location: Dhaka
- Experience: 1 to 2 years
- Published: 12 Nov 2024
Requirements
Education
Honors in any subject
Bachelor’s degree or equivalent in Travel and Tourism.
Proficiency with Galileo and Severe systems.
Amadeus, Sabre, Galileo those who have experience in these subjects are requested to apply
Experience
- 1 to 2 years
Additional Requirements
- Age 25 to 32 years
Skills and Qualifications:
Communication Skills: Essential for interacting with customers and colleagues.
Attention to Detail: Important for processing bookings accurately.
Customer Service Orientation: A focus on enhancing the customer experience.
Technical Skills: Proficiency in booking systems and software.
Problem-Solving Abilities: To handle customer issues and complaints effectively.
Proficiency with Galileo and Severe systems.
Strong organizational and multitasking skills.
At least 2 years in a similar role.
The applicants should have experience in the following business area(s):
Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Travel Startup
Must have previous experience in any issue related to ticketing.
And issuing tickets by communicating with ear lenses. Must have experience in passport and visa processing.
Responsibilities & Context
We seek an experienced individual with a deep understanding of Galileo and Severe reservation systems. This role involves managing flight bookings, ticketing, and supporting customer inquiries to ensure an excellent booking experience.
Travel Agent Responsibilities:
Assist clients in planning and booking flights, hotels, and travel packages.
Provide information on destinations, travel regulations, and visa requirements.
Manage customer inquiries and resolve issues related to bookings
Keep up to date with airline policies, promotions, and travel trends
Maintain and update customer records in the booking system.
Airline Ticketing Agent Responsibilities:
Process ticket bookings for passengers via phone, in-person, or online.
Issue, reissue, and refund airline tickets as necessary.
Handle changes to itineraries and assist with cancellations.
Provide information on flight schedules, fares, and travel policies.
Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
Customer Service Representative (Travel) Responsibilities:
Respond to customer inquiries about flight bookings and travel arrangements.
Assist customers with the check-in process and provide boarding information.
Handle complaints and provide solutions to enhance customer satisfaction.
Maintain knowledge of current promotions, loyalty programs, and travel packages.
Reservation Specialist Responsibilities:
Manage flight reservations and ensure accurate data entry in booking systems.
Work with clients to customize travel itineraries according to their needs.
Keep up-to-date with airline schedules, fares, and industry changes.
Communicate with airlines to confirm flight details and resolve issues.
Collaborate with marketing teams to promote travel packages and deals.
Assist customers with online booking issues and inquiries.
Compensation & Other Benefits
T/A, Mobile bill
Lunch Facilities: Full Subsidize
Salary Review: Yearly
Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka
To apply for this job email your details to admin@chakricircular.com