Executive- Travel Services

Aviation Empire Limited

Aviation Empire Limited

 

Aviation Empire Limited

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Summary

  • Vacancy: 1
  • Age: 25 to 32 years
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 3 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    Travel Agent, Tour Operator, Immigration/Visa Processing

Additional Requirements

  • Age 25 to 32 years
  • Experience in making air ticket reservations using GDS. Must be an expert in using Galileo, Amadeus, and Sabre.
  • IT Enabled Service, Hotel, Airline, Direct Selling/Marketing Service Company, Tour Operator, Immigration/Visa Processing.
  • Must have knowledge on DMC and Agent platform

Responsibilities & Context

Responsibilities & Context

1.     Excellent knowledge about reservation & ticketing (Galileo, Amadeus, and Sabre), Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.

2.     Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.

3.     Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.

4.     Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.

5.     Long term relationship buildup with client for future business.

6.     Any other job assigned by top management. Experience in web based airlines reservation systems.

7.     Take initiatives to achieve the sales & collection target of the company.

8.     Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.

9.     Plan and produce a tactical sales call plan each week with an update of the previous week.

  • Multi-functional skill is pre-requisite criteria for this position

Skills & Expertise

Computer skill

MS Word/ Excel/ PowerPoint/ OneNote

Sales & Marketing

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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