Hotel Sarina
Hotel Sarina
Hotel Sarina
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Summary
- Vacancy: 1
- Age: 35 to 50 years
- Location: Dhaka
- Experience: 5 to 10 years
- Published: 2 Jul 2024
Requirements
Education
- Bachelor/Honors
Experience
- 5 to 10 years
- The applicants should have experience in the following business area(s):
Hotel
Additional Requirements
- Age 35 to 50 years
Responsibilities & Context
Ø Achievement of budgeted food sales, beverage sales, labor costs and profitability.
Ø Completion of Customer Follow-up calls on a timely basis.
Ø Timely analysis of Food & Beverage Prices in relation to competition.
Ø Participation and input towards F&B Marketing activities.
Ø Entertainment of potential and existing customers.
Ø Preparation of Sales Promotions & Mailings.
Ø Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
Ø Telemarketing to previous clients to inquire about possible future bookings.
Ø Development and maintenance of all department control procedures.
Ø Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
Ø To co-ordinate with all large group meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences, the Chef is to be included in food related discussions.
Ø To confirm all details relative to group functions with meeting/banquet planners.
Ø Supervision of daily paper flow including Proposals, and Function Contracts.
Ø Maintenance of Hotel credit policies.
Ø Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness (48 hours)
Ø Evaluation forms must accompany all invoices.
Ø Gather for large events; oversee for medium/small events, guaranteed attendance numbers. They are required 3 business days in advance of functions.
Ø Completion of monthly forecast.
Ø Attendance and participation at weekly F & B meeting and Department Head meeting.
Ø To assist in menu planning and pricing.
Ø Development and maintenance of department manual.
Ø Supervision of weekly payroll input.
Ø Be available to Hotel Staff at all times in case of emergency.
Ø Must have a complete knowledge of Fire Procedures.
Ø All other duties as directed by the General Manager or Assistant General Manager.
Ø Participation in Manager on Duty shifts as required.
Ø Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
Ø Assure the maintenance of bar control policies.
Ø Assure completion of requisitions where deemed necessary.
Ø Assure the completion of weekly schedule and shift duties while: a. Maintaining a labor cost below the maximum of 15%. b. Assuring adequate and consistent
Ø Completion of monthly inventory.
Ø Assure timely completion of function bills.
Ø Assure the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for Food& Beverage and vending.
Ø Purchasing of purchase requirements of small wares, linens requirements etc.
Ø Directly responsible for larger groups…overseeing medium and smaller groups:
Ø Consistent check of Banquet Food and Beverage quality, Banquet services and pallet presentation.
Ø Ensuring that services meet customer specifications.
Ø Quality of meeting room set-up.
Ø Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met.
Ø Work with the Chef, Assistant Director of Food & Beverage and Food & Beverage Supervisor to ensure all arrangements and details are dealt with.
Ø Establish a rapport with groups to ensure guest satisfaction and repeat business.
Ø Minimize number of customer complaints.
Ø Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
Ø Staff professional attitude and proper meeting Company appearance and uniform standards.
Ø Teamwork-Relations with co-workers and management.
Ø Quality of Food & Beverage services and department phone handling.
Ø Meeting with conveners and confirming proper set-up of Function Room at time of Function while on duty.
Ø Responsible for staff training and development.
Ø Ensure all staffs have ‘Smart Serve’ certification.
Ø Proper hiring procedures followed. For management positions, either the HR Manager or the General Manager must join the Food & Beverage Manager for all interviews. For line personnel, Proper termination procedures must be followed.
Ø Department meeting being held monthly. General Manager, Assistant General Manager and Human Resources Manager to be notified of meetings in a timely fashion.
Ø Personal development and growth.
Ø Discipline of personnel when required.
Ø Responsible for overseeing all scheduling within the department.
Ø Participation towards overall Hotel Maintenance and cleanliness.
Ø Achieving service that exceeds expectations.
Ø Overall maintenance of the operation at a level in keeping with the standards prescribed.
Ø Minimize the number of Workmen’s Compensation claims. Report any deficiencies in equipment and facilities.
Compensation & Other Benefits
- Mobile bill
- Salary Review: Yearly
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka
Job Highlights
Food & Beverage Manager is responsible for coordinating all phases of group meeting/banquet functions held in the Hotel; coordinate these activities on a daily basis.