Toticell Health & Research

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Summary

Education

Experience

Additional Requirements

Proven experience as a front desk representative or in a similar role, preferably in a healthcare setting.
Excellent communication and interpersonal skills.
Proficient in MS Office and experience with Electronic Medical Records (EMR) systems.
Strong organizational skills and attention to detail;
Ability to manage multiple tasks efficiently and work under pressure;
Professional appearance and attitude.
Knowledge of medical terminology and healthcare procedures is an advantage;
Flexibility to work in shifts, including weekends and holidays.
Adaptability to work in other sister concerns, if necessary.

Greet and welcome patients and visitors with a friendly and professional demeanor.
Handle patient check-in and check-out processes efficiently;
Schedule and confirm appointments, ensuring optimal use of clinic resources;
Answer phone calls, respond to inquiries and redirect calls to appropriate personnels;
Maintain patient records and update information in the clinic’s database;
Process billing and payments, providing receipts and handling financial transactions.
Assist with administrative tasks such as filing, scanning documents etc.;
Ensure the reception area is tidy and presentable, with all necessary materials (e.g., forms, brochures, leaflets and all kind of printed materials);
Address patient’s concerns and complaints with empathy and escalate issues when necessary;
Adhere to clinic policies, procedures and healthcare regulations.

· Competitive salary and performance-based bonuses;

· Comprehensive training and professional development opportunities;

· A supportive and friendly work environment;

· Opportunities for career advancement within the clinic;

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com