Front Desk Executive

Secret Beauty & Laser Aesthetics

Secret Beauty & Laser Aesthetics


Secret Beauty & Laser Aesthetics


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  • Vacancy: 03
  • Age: 18 to 30 years
  • Location: Dhaka (Dhanmondi)
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 18 May 2024




  • Bachelor degree in any discipline
  • North South University, Ahsanullah University of Science and Technology, East West University, American International University Bangladesh, BRAC University students will get preference
  • A’ level, O’ level, HSC (English version), IELTS preferred
  • Training/Trade Course: BPO, Telemarketing, Call Center
  • Skills Required: Customer Care


  • At least 3 years

Additional Requirements

  • Age 18 to 30 years
  • Training/certification in a relevant field will get the privilege.
  • Skills Required: Punctual, Self-motivated
  • The applicants should have experience in the following area(s): B2B and B2C sales and marketing, Customer Support through Phone, Sales Representative, Telemarketing
  • Excellent communication and interpersonal skills.
  • Proven experience in a customer-facing role.
  • Proficient in handling phone systems and basic computer applications.
  • Positive attitude and a passion for delivering exceptional customer service.
  • Need to be fluent in English (Speaking & Listening)
  • Must be fluent in English conversation.
  • Dynamic sales skills.
  • Punctuality and commitment to work.
  • Self-motivated & hard working.
  • Punctuality is a must.

Responsibilities & Context

Secret Beauty, a leading laser and aesthetics center in Dhanmondi 27, Dhaka, is seeking some dynamic and customer-focused individuals to join our team as Front Desk Executive. As the first point of contact for our esteemed clients, you will play a crucial role in ensuring a seamless and positive experience.



  • Welcome and assist clients for a positive experience.
  • Manage high call volumes, providing information and directing inquiries.
  • Schedule and confirm appointments, ensuring operational efficiency.
  • Understand laser and aesthetics services, addressing client queries accurately.
  • Handle client registrations efficiently.
  • Maintain a welcoming waiting area and perform general administrative tasks.
  • Collaborate with sales and marketing for phone promotions.
  • Respond promptly to voicemail and email inquiries with detailed information.
  • Assist in resolving client concerns, escalating when necessary.
  • Ensure seamless information flow with clinic staff.
  • Uphold high customer service standards for a positive client impression.
  • Monitor and respond to social media messages, engaging with the online community.

Skills & Expertise

Communication in English

Customer Care

Fluent in English speaking and Writing

Compensation & Other Benefits

  • Competitive salary with performance-based incentives.
  • Training and development opportunities.
  • Employee discounts on our laser and aesthetics services.


Work at office

Employment Status

Full Time


Only Female

Job Location

Dhaka (Dhanmondi)

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