Front Desk Executive

Job Context: We are looking for a smart, well-presented, and dynamic Front Desk Executive who will be the first point of contact for our organization. The candidate will be responsible for managing front desk activities, assisting in client handling, support administrative and basic accounts coordination tasks to ensure smooth office operations.

Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner.
• Maintain check-in and check-out procedures efficiently.
• Answering and managing incoming phone calls and managing the general email system of the company.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain a positive and organized front desk environment.
• Ensure excellent customer service at all times.
• Handle complaints professionally and effectively.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Coordinate with internal teams when necessary.