Front Desk Executive

MAKALOT BANGLADESH LTD.

Requirements

Education

Bachelor/Honors

Experience

2 to 6 years
The applicants should have experience in the following business area(s): Garments
Freshers are also encouraged to apply.

Additional Requirements

Age At least 18 years
Only Female

Responsibilities & Context

1. Front Desk Management

Greet and welcome all visitors, buyers, auditors, vendors, job applicants, and employees in a professional and courteous manner.

Maintain a clean, organized, and professional reception area.

Ensure visitors receive proper assistance and are directed to the appropriate department or personnel.

2. Visitor Management & Security

Maintain the visitor register and issue visitor badges or passes.

Verify visitor identity according to factory security procedures.

Inform concerned departments about visitor arrivals.

Ensure compliance with factory access control and security policies.

Coordinate with the Security Department regarding visitor movement.

3. Telephone & Communication Management

Receive and transfer incoming telephone calls efficiently.

Handle inquiries professionally and provide accurate information.

Record and forward messages to concerned employees.

Maintain telephone directories and emergency contact lists.

4. Mail, Courier & Document Handling

Receive, record, and distribute incoming letters, parcels, and courier documents.

Arrange dispatch of outgoing documents through courier services.

Maintain courier registers and delivery records.

Ensure confidential documents are handled securely.

5. Administrative Support

Assist the HR and Administration Department with routine administrative tasks.

Maintain records of meeting room bookings.

Arrange refreshments for management meetings, buyers, and auditors when required.

Prepare basic reports related to reception activities.

6. Buyer & Auditor Support

Welcome buyers, auditors, and business guests professionally.

Coordinate with concerned departments before scheduled visits.

Arrange meeting rooms and necessary facilities.

Ensure visitors experience a professional and organized environment.

7. Employee & Candidate Assistance

Guide job applicants regarding interview procedures.

Assist employees with basic information related to administrative services.

Coordinate with HR for interview schedules and candidate arrivals.

8. Office Coordination

Coordinate with Administration, HR, Security, Compliance, and other departments.

Monitor reception supplies and request replenishment when necessary.

Report maintenance issues in the reception area.

9. Record Keeping

Maintain accurate records of visitors, phone calls, courier services, and official correspondence.

Ensure proper filing and documentation according to company procedures.

10. Compliance & Confidentiality

Maintain confidentiality of company information and documents.

Follow company policies, Code of Conduct, and compliance requirements.

Support factory compliance during buyer, customer, and certification audits.

Adhere to workplace safety and security procedures.

11. Emergency Response

Assist during emergency situations by notifying relevant personnel.

Support evacuation procedures according to the factory emergency response plan.

Maintain updated emergency contact information.

Additional Responsibilities

Perform any other duties assigned by the HR Manager, Administration Manager, or Factory Management.

Support company events, training sessions, and employee engagement activities as required.

Skills & Expertise
Communication and interpersonal skill
Multitasking skill
Office Administration
Visitor Management

Other Relevant Skills

Front Desk

Compensation & Other Benefits

Lunch Facilities: Full Subsidize
Festival Bonus: 2

Attendance Bonus

Earned Leave Encashment

Yearly Increment

Workplace

Work at office

Employment Status

Full Time

Gender

Only females are allowed to apply.

Job Location

Gazipur

To apply for this job email your details to apply@chakricircular.com