Long Life Diagnostic And Consultation Center
Requirements
Education
Bachelor/Honors
Experience
At least 2 years
The applicants should have experience in the following business area(s): Diagnostic Centre, Hospital
Additional Requirements
Age 25 to 40 years
Responsibilities & Context
Patient Handling & Reception
Greet patients and visitors in a polite and professional manner
Guide patients regarding services, departments, and doctors
Manage patient flow efficiently to avoid crowding
Registration & Appointment Management
Register new patients and maintain accurate records
Schedule, confirm, and reschedule appointments
Coordinate with doctors and diagnostic departments (USG, X-ray, lab, etc.)
Billing & Payment Collection
Prepare bills for diagnostic tests and consultations
Receive payments (cash, card, mobile banking)
Ensure correct pricing and generate receipts
Communication & Coordination
Answer phone calls and respond to inquiries
Provide information about test preparation (e.g., fasting for blood tests)
Coordinate with lab technicians, nurses, and doctors for smooth service
Report Handling
Inform patients about report delivery time
Distribute reports (physical/online) accurately
Maintain confidentiality of patient information
Data Entry & Documentation
Enter patient details and test information into software/system
Maintain daily records of patient visits and transactions
Ensure proper filing of documents
Customer Service & Complaint Handling
Handle patient complaints calmly and professionally
Escalate serious issues to management when necessary
Maintain high patient satisfaction
Front Desk Management
Keep the reception area clean and organized
Monitor token/queue system (if available)
Ensure availability of forms, reports, and stationery
Marketing Support (Important for your setup)
Inform patients about ongoing offers/packages
Encourage repeat visits and referrals
Assist in promotional activities when required
Compliance & Confidentiality
Maintain patient privacy and confidentiality
Follow center policies and healthcare standards
Skills & Expertise
Billing Software
Hospital Billing
opd billing
Other Relevant Skills
Receptionist
Receptionist/ Front Desk
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Kalabagan)
To apply for this job email your details to apply@chakricircular.com