Front Desk Executive, Corporate Admin

Receive Visitors

• greet visitors appropriately
• determine visitor needs in a professional manner
• maintain visitor register
• offer refreshments to visitors where appropriate
• direct visitors to correct person
• ensure back up when absent from reception desk
• Answer Phone Calls

• answer and address incoming phone calls in a timely and polite manner
• clearly determine the purpose of the call
• deal with queries and provide correct information
• forward calls to appropriate person
• take and deliver messages accurately and completely

Manage Mail

• sort and distribute incoming mail
• prepare outgoing mail for pick-up or courier
• organize courier deliveries

Monitor FD Area

• monitor people coming and going through the reception doors
• issue visitor passes where required
• be aware of and report suspicious activity

Clerical

• photocopy and collate documents
• fax documents
• file documents accurately
• maintain equipment and report any malfunctions
• monitor, control and order office supplies

Organize Meetings

• book meeting room
• inform participants
• set up meeting room with necessary stationery and equipment
• organize catering for meeting

Secretarial Support

• prepare correspondence and documents
• update Admin databases Regularly
• organize mailings
• prepare and maintain docs for High Official
• schedule and follow up on appointments