Front Desk Officer/Receptionist

Digital Group BD

Digital Group BD

 

Digital Group BD

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Summary

  • Vacancy: 10
  • Location: Rangpur (Pirganj)
  • Minimum Salary: Negotiable
  • Experience: At least 1 year
  • Published: 11 Jul 2024

 

Requirements

Education

  • Graduate/ Postgraduate/ Diploma in Front Office Management.
  • Academic qualification will be relaxed for experienced candidate.

Experience

  • At least 1 year

Additional Requirements

Experience:

• Minimum one year. Those who do not meet the minimum criteria need not apply.

• Good organizational skills

• Proficiency in Microsoft Office

Responsibilities & Context

  • Greet and welcome guests and visitors in a polite and professional manner.
  • Answer phone calls, take messages, and redirect calls to appropriate departments.
  • Manage incoming and outgoing mail, including organizing and distributing packages.
  • Assist with scheduling appointments, meetings, and conference room bookings.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong customer service orientation with a professional and positive demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Answering incoming calls from customers and ensuring instant customer satisfaction
  • Respond to customer inquiries
  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
  • Troubleshoot/ helping to resolve customer service problems
  • Provide general information
  • Maintaining a high standard of call quality as per the requirement of the organization. Employment Status:

    Job Location:

    • Projapara, Pirganj Sadar, Pirganj, Rangpur.

Compensation & Other Benefits

As per company policy.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Rangpur (Pirganj)

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To apply for this job email your details to admin@chakricircular.com