GM / Operation Head (Super Shop)

Amana Group

Amana Group

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Summary

• Vacancy: —
• Age: 35 to 45 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 5 to 7 years
• Published: 21 Jan 2025

Requirements

Education

• Masters, Master of Business Administration (MBA)

Experience

• 5 to 7 years
• The applicants should have experience in the following business area(s):
  Inventory/Warehouse, Supply Chain, Super store, E-commerce

Additional Requirements

• Age 35 to 45 years

• Strong leadership and customer management abilities
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skill
• Proven experience as Head of Operations, Operations Director or similar leadership role
• Familiarity with all business functions including HR, finance, supply chain and IT
• Experience with implementing IT systems
• Knowledge of data analytics and reporting
• Good with numbers and financial planning
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude.

Responsibilities & Context

• Carrying out all the responsibilities as a super shop business head.
• Higher knowledge about Purchase, Planning, Inventory, Super shop sales, Costing, Merchandising, Management etc.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.
• Formulate business strategy with others in the executive team·
• Design policies that align with overall strategy·
• Implement efficient processes and standards·
• Coordinate customer service operations and find ways to ensure customer retention·
• Ensure compliance with local and international laws
• Oversee the implementation of technology solutions throughout the organization·
• Manage contracts and relations with customers, vendors, partners and other stakeholders·
• Evaluate risk and lead quality assurance efforts·
• Oversee expenses and budgeting to help the organization optimize costs and benefits·
• Mentor and motivate teams to achieve productivity and engagement·
• Report on operational performance and suggest improvements

Skills & Expertise

Business Planning and Budgeting

Costing

Office Management

Purchase

Sales and costing

Store and Inventory Management

Store Management

super shop operation

Compensation & Other Benefits

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

• Transport

Others facilities are applicable if Company need

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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