GSA- Front Office

Heritage Resort

Summary

• Vacancy: 04
• Age: at least 20 years
• Location: Narsingdi
• Minimum Salary: Negotiable
• Experience: At least 1 year
• Published: 3 Jun 2025

Requirements

Education

• Higher Secondary, Diploma, Bachelor/Honors

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Hotel, Resort

Additional Requirements

• Age at least 20 years

Responsibilities & Context

• Welcome guests with warmth and professionalism upon arrival.
• Manage the check-in/check-out process efficiently.
• Handle reservations, room allocations, and guest inquiries.
• Coordinate with housekeeping and other departments to meet guest needs.
• Maintain accurate records, billing, and daily reports.
• Address and resolve guest concerns with a problem-solving attitude.
• Ensure the lobby and front desk areas are clean and guest-ready.
• Serve as the primary contact for guest needs and inquiries.
• Provide information about resort services, activities, and local attractions.
• Assist with luggage, room orientation, and special guest requests.
• Handle calls, emails, and messages efficiently.
• Work closely with the front office team to ensure seamless service delivery.
• Proactively anticipate guest needs and offer appropriate solutions.

Compensation & Other Benefits

• Festival Bonus: 2

• Will be provided Food & Accommodation

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Narsingdi

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