Guest Relation Officer/ Bell Desk Attendants

Shimanto Sommelon Kendro Urmee.

 

Shimanto Sommelon Kendro Urmee.

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Summary

• Vacancy: —
• Age: 20 to 35 years
• Location: Cox’s Bazar
• Salary: Negotiable
• Experience: 2 to 3 years
• Published: 6 Jul 2024

 

Requirements

Education

• HSC, Bachelor of Arts (BA) in Hospitality Management

Experience

• 2 to 3 years
• The applicants should have experience in the following business area(s):
  Resort

Additional Requirements

• Age 20 to 35 years

• At least 3 years work experience Min. 1-year experience in the similar post
• Good English communication skills are must.
• Familiarity with hospitality industry standards
• Computer literacy
• A customer-oriented and professional attitude
• An outgoing personality
• Outstanding communication abilities
• Excellent organizational and time-management skills

Responsibilities & Context

Job Context

SSK-Urmee, s:erves every landmark your vacation needs. At SSK-Urmee we welcome you to enjoy your stay with all sorts of modern facilities while exploring the exotic view the longest sea beach in the world.

On the bay of Cox’s Bazar, only 10 minutes’ drive from the Cox’s Bazaar airport. SSK-Urmee offers 04 categories of rooms in Total of 23 rooms all with balcony and an amazing view. SSK-Urmeeis searching for some energetic & talented employees.

Job Responsibilities

• Greet guests when they arrive and leave the hotel
• Assist with guest luggage and carry items to their room in a safe and professional manner
• Support the front desk staff and bell captain with check-in and responding to guest requests
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

Skills & Expertise

Guest Relation

Guest Relations Services

Compensation & Other Benefits

• Provident fund, Medical allowance, T/A
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

Salary Range: An attractive remuneration package together with excellent prospects career advancement is waiting for the successful candidates.

Workplace

Work at office

Employment Status

Full Time

Job Location

Cox’s Bazar

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