A Reputed Private Commercial Bank
Requirements
Education
- Bachelor degree in any discipline
Additional Requirements
- Age 24 to 32 years
- Prior customer service experience will be an added advantage but not mandatory
- Passionate about customer service
- Excellent inter-personal skills along with adequate command over both English & Bengali language
- Competent in using MS Office applications
Responsibilities & Context
The candidate will be under 3rd party payroll
Duty Time: Roster basis (Any Shift-Day/Night), only for Female maximum working time schedule 10.00PM
Responsibilities:
- Responsible to provide customer service over the phone
- Responsible to handle callers’ queries, complaints and requests through inbound and/or outbound calls
- Maintain high standard of call quality as per the requirement of the department/organization
- Responsible to document all call information according to standard operating procedures
- Perform any other operational task assigned by the supervisor/higher authority
Compensation & Other Benefits
Employees will get BDT4000-6000 incentive for high performance
Employment Status
Full Time
Job Location
Dhaka
Company Information
A Reputed Private Commercial Bank