Head of Agent Banking Division (AVP – SVP)

Modhumoti Bank PLC

Requirements

Education

  • Bachelor/Honors

Experience

    • At least 10 years
  • The applicants should have experience in the following business area(s): Banks

Additional Requirements

  • Must have strong analytical, presentation and communication skills.
  • Strong understanding of Agent Banking concepts, regulations, and industry best practices.
  • Experience in strategic planning and channel optimization to enhance Agent Banking services.
  • Ability to develop and execute expansion strategies for Agent Networks while adhering to acquisition policies.
  • In-depth knowledge of compliance and risk management in Agent Banking operations.
  • Excellent leadership and team management skills to oversee Agent Support Services effectively.
  • Strong analytical and problem-solving skills to conduct daily settlement and reconciliation processes.

Responsibilities & Context

  • Lead the expansion and growth of the Agent Banking network by identifying potential markets, evaluating business opportunities, and onboarding new agents.
  • Develop and execute business strategies to achieve and exceed sales, deposit mobilization, account acquisition, and other business targets by promoting banking products and services.
  • Conduct market analysis and competitive assessments to identify new business opportunities and enhance market penetration.
  • Set, monitor, and review business targets and performance indicators for Agent Banking outlets and agents.
  • Provide guidance, coaching, and performance management support to the Agent Banking sales teams.
  • Supervise onboarding of new agents, including due diligence, agreement processing, and other related activities.
  • Ensure effective management and supervision of day-to-day Agent Banking operations by establishing appropriate controls, processes, and service standards.
  • Formulate and implement strategic initiatives to optimize Agent Banking channels, improve customer experience, and enhance business productivity.
  • Prepare, review, and submit MIS, management reports, and regulatory reports accurately and within stipulated timelines.
  • Ensure compliance with Bangladesh Bank regulations, internal policies, AML/CFT requirements, and other applicable regulatory guidelines.
  • Oversee technology, digital platforms, and system-related matters to ensure seamless and efficient Agent Banking operations.
  • Continuously monitor for fraud, money laundering, or suspicious activities and implement necessary measures to prevent and mitigate risks.
  • Any other work / responsibility as and when assigned by the supervisor or Management of the Bank.

To apply for this job email your details to apply@chakricircular.com