Head of Coffee Excellence

Awake Coffee Roasters

 

Awake Coffee Roasters

Follow

More jobs from this company

Summary

• Vacancy: 01
• Location: Dhaka
• Minimum Salary: Tk. 70000 (Monthly)
• Experience: At least 3 years
• Published: 8 Jun 2024

 

Requirements

Education

• Master’s Degree: A Master’s degree in Hospitality Management, Business Administration, Food Science, Culinary Arts, or a related field is preferred.
• Certifications: Additional certifications related to the coffee industry will be given importance such as Specialty Coffee Association (SCA) certifications, Barista Training, Coffee Quality Grader (CQI Q Grader), or similar credentials are highly advantageous.

Experience

• At least 3 years
• The applicants should have experience in the following business area(s):
  Logistic/Courier/Air Express Companies, Restaurant, Supply Chain, Food (Packaged), Beverage, Bakery (Cake, Biscuit, Bread), Mineral Water, E-commerce

Additional Requirements

• Passion for coffee and a deep understanding of specialty coffee culture

Responsibilities & Context

As the Head of Coffee Excellence, you will lead the charge in elevating our coffee standards, driving beverage innovation, and ensuring outstanding customer experiences. This role demands a blend of leadership, creativity, and technical proficiency in the coffee industry to push the boundaries of what Awake Coffee Roasters can achieve. The key responsibilities are –

• Leadership & Culture:

  -Cultivate a vibrant internal culture focused on teamwork, energy, and positivity.

  -Mentor and coach team members to become future leaders.   -Promote a collaborative environment that fosters continuous growth and development.

• Beverage Innovation:

  -Spearhead research and innovation initiatives to develop new coffee products.

  -Stay abreast of international coffee trends and integrate best practices.

  -Lead and inspire the research and innovation team to achieve groundbreaking results.

• Customer Experience:

  -Ensure exceptional communication and service to all customers.

  -Educate and engage customers, guiding them through the journey of specialty coffee.

  -Strive to exceed customer expectations, enhancing their coffee experience.

• Operational Excellence:

  -Oversee the logistics and execution of coffee-related operations.

  -Ensure all processes align with our commitment to quality and profitability.

  -Collaborate with various departments to maintain and elevate operational standards.

Skills & Expertise

Creative Thinking

Emotional Intelligence

Empathetic Skill

Excellent communication

Interpersonal Skills

Leadereship

Multitasking

Quality Control Management

Team Building Skill

Compensation & Other Benefits

• Food Allowance (110 Taka per day present at work)

• Yearly Festive Bonus – 2 times
• Opportunity to tour foreign countries with Managing Director.

• Yearly Leave – 26 days, Medical – 14 days

• Yearly Increment Opportunity
• Mobile Bill
• Provident Fund

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link