Head of Credit Realization and Customer Service

Divine Group

Divine Group

 

Divine Group

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 10 years
  • Published: 21 Nov 2024

 

Requirements

Education

  • Bachelor/Honors from Reputed University

Experience

  • At least 10 years

Additional Requirements

  • The applicants should have experience in the following business area(s): Real Estate

Responsibilities & Context

Job Description / Responsibility

  • To be responsible for credit and cash collection against company sales .
  • Set Departmental target align with the organization’s business goal.
  • Preparing and presenting Collection and related reports to the management regularly.
  • Keep regular contact with the customers and remind them before every installment is due.
  • Follow up with customers and ensure collection of due installments from them as per their payment schedule.
  • Ensure monthly credit collection.
  • Ensure Departmental target achievement effectively and efficiently.
  • Resolved critical internal and external issues to meet the client’s expectation.
  • Make periodical root cause analysis and fix the problem at root level within the stipulated time frame.
  • Initiate handover registration process for full paid customer with effective communication with internal and external customers.
  • Regularized problematic file into scheduled payment category through proper
  • To maintain a strong professional relationship with clients and ensure superior customer service.

Compensation & Other Benefits

  • As per company policy

Employment Status

Full Time

Job Location

Dhaka

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