Head of Service Development & QA

Walton Digi-Tech Industries Limited

 

Walton Digi-Tech Industries Limited

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Summary

• Vacancy: 1
• Age: at least 30 years
• Location: Gazipur (Kaliakair)
• Salary: Negotiable
• Experience: At least 5 years
• Published: 29 May 2024

 

Requirements

Education

• Bachelor’s or Master’s degree in IT (EEE/CSE/ME/IPE)
• Candidates from reputed Govt. Engineering institute will given advantage.

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Computer Hardware/Network Companies, Electronic Equipment/Home Appliances

Additional Requirements

• Age at least 30 years

Responsibilities & Context

Are you ready to revolutionize the customer experience in the world of IT products? Walton DigiTech, a front-runner in technological innovation, is seeking Head of Service Development & QA with a minimum of 5 years of experience in service development and quality assurance within the CRM department. If you are passionate about delivering exceptional service and have a proven track record in project leadership, we want to hear from you!

Job Responsibilities:

• Lead the strategic planning and execution of service development and quality assurance projects within the CRM department for IT products.
• Oversee the development and enhancement of IT services to ensure exceptional customer experiences.
• Collaborate with cross-functional teams to align service development with customer expectations.
• Establish and manage robust quality assurance processes for IT products in the CRM department.
• Implement testing methodologies to guarantee the reliability and functionality of services.
• Collaborate closely with IT, customer support, and other relevant teams to ensure seamless coordination in service development and quality assurance.
• Build and maintain strong relationships with internal and external stakeholders, ensuring a clear understanding of project objectives and milestones.
• Undertake any additional tasks assigned by management, showcasing your versatility and dedication.

Skills & Expertise

computer servicing

Configuration of Software and Hardware

IT Support Service

Compensation & Other Benefits

• Mobile bill, Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Provident Fund
• Service Benefit
• Profit Share
• Performance bonus

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Gazipur (Kaliakair)

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