Head of Service, Textile

OMC Limited

OMC Limited

 

OMC Limited

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 10 years
  • Published: 25 Aug 2024

 

Requirements

Education

  • Bachelor’s degree in Textile Engineering, Mechanical Engineering, or a related field (Master’s degree preferred)

Experience

  • At least 10 years
  • The applicants should have experience in the following business area(s):
    Textile, Group of Companies

Additional Requirements

  • At least 03 years in a managerial role.
  • The ideal candidate will have a deep understanding of the textile testing and color-matching solutions industry.
  • Strong knowledge of textile laboratory machinery, equipment, and service protocols.
  • Excellent problem-solving and decision-making abilities.

Responsibilities & Context

The ideal candidate should have a deep understanding of the textile testing and color-matching solutions industry.

  • Develop and implement service strategies that align with the company’s goals and objectives.
  • Ensure timely and efficient resolution of customer issues, minimizing downtime and maximizing customer satisfaction.
  • Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.·
  • Provide technical guidance and support to the service team and customers.
  • Develop and manage the service department’s budget, ensuring efficient use of resources.
  • Ensure the availability and proper maintenance of tools, equipment, and spare parts.

Skills & Expertise

After Sales Service

Service and Support

Technical Service

Compensation & Other Benefits

  • T/A, Mobile bill, Provident fund, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Earn Leave encashment
  • Others benefits as per company policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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