Head of SME Business Support, SME Banking

BRAC Bank PLC

BRAC Bank PLC

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Summary

• Vacancy: —
• Location: Anywhere in Bangladesh
• Experience: At least 10 years
• Published: 7 Oct 2024

Requirements

Education

Bachelor’s degree preferably in Business Administration, Finance, Economics, or a related field (MBA preferred)

Experience

• At least 10 years

Additional Requirements

• 10+ years proven experience in related field
• Knowledge of industry trends, SME challenges, and regulatory environments
• Excellent communication and interpersonal skills with the ability to build relationships with SMEs and stakeholders
• Capable to work in a fast-paced, dynamic environment and manage multiple projects
• Strong analytical and problem-solving skills
• Ability of lead a dynamic team independently and keen to develop others
• Expert in customer centricity, self-propelled

Responsibilities & Context

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

The bank is currently looking for an ambitious, intelligent, goal-oriented and enthusiastic individual for the following position in its SME Banking Division:

KEY RESPONSIBILITIES:

• Set and monitor key performance indicators (KPIs) of all businesses to measure the success of SME function
• Initiate strategies for improving the performance of field staff and increase their overall productivity and ensure operational efficiency
• Undertake projects for upgrading business tools for higher productivity
• Provide analytical reports regarding business & staff performance, portfolio quality, market insights on a periodic & ad-hoc basis to assist in decision making of Business heads & management
• Manage all performance management polices (PMP) of the division in coordination with HR
• Oversee the delivery of advisory services, including financial & resource planning, business development, operational improvement, and market access strategies
• Provide guidance on best practices in business management, financial planning, and growth strategies
• Build and maintain strong relationships with key stakeholders, including financial institutions, regulators, government bodies, and industry associations
• Identify potential risks for business and provide guidance on risk mitigation strategies
• Maintain regulatory compliance of SME division along with being the first contact point on all external regulatory issues
• Manage all audit and inspections conducted by internal & external stakeholders
• Oversight of all external and internal complaint management
• Drive business innovation & implement creative ideas for better output & analysis of SME business
• Take initiative for new projects which will save cost and increase efficiency
• Assess training requirements and coordinate with HR regarding development of proper training content and their implementation

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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