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Hotel/Resort Supervisor

Maheen Accessories Ltd

Maheen Accessories Ltd

 

Maheen Accessories Ltd

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Summary

  • Vacancy: 1
  • Age: at least 25 years
  • Location: Narayanganj
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 29 Jul 2024

 

Requirements

Education

  • HSC, Bachelor of Business Studies (BBS)
  • Must have professional certificate on hotel management or housekeeping training.

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    Hotel, Resort

Additional Requirements

  • Age at least 25 years

Responsibilities & Context

  • Oversee and manage the housekeeping team, maintenance staff, cleaners, and other service personnel.
  • Assign tasks and responsibilities, ensuring efficient and effective completion of duties.
  • Monitor performance and provide regular feedback to staff.
  • Develop and implement comprehensive training programs for all housekeeping employees and other relevant staff.
  • Train staff on proper cleaning techniques, use of equipment, and safety protocols.
  • Provide training on professional behavior, posture, gestures, attitude, and communication skills.
  • Conduct regular inspections of all areas to ensure high standards of cleanliness and maintenance.
  • Address any deficiencies and ensure prompt corrective actions.
  • Implement quality control measures to maintain and improve service standards.
  • Establish and enforce guidelines for professional behavior, including posture, gestures, and attitude.
  • Promote a positive and respectful work environment.
  • Address and resolve any behavioral issues promptly and effectively.
  • Train staff on effective communication techniques and appropriate speaking approaches.
  • Ensure all staff communicate professionally with guests, residents, and colleagues.
  • Address any communication issues and provide guidance on improvements.
  • Maintain records of training sessions, inspections, and staff performance.
  • Prepare reports on housekeeping operations and present them to management.
  • Manage inventory of cleaning supplies and equipment, ensuring timely replenishment.
  • Ensure all staff adhere to safety regulations and company policies.
  • Ensure a high level of satisfaction by maintaining excellent service standards.
  • Address and resolve any complaints related to housekeeping promptly and professionally.

Skills & Expertise

Housekeeping

Compensation & Other Benefits

  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Narayanganj

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