In Charge: Initiatives and Service Quality

IPDC Finance Limited

IPDC Finance Limited

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Summary

• Vacancy: 01
• Location: Dhaka
• Salary: Negotiable
• Experience: 6 to 10 years
• Published: 29 Jan 2025

Requirements

Education

• Bachelor/Honors

Experience

• 6 to 10 years
• The applicants should have experience in the following business area(s):
  Banks

Responsibilities & Context

• Coordinate the development of Product Program Guideline (PPG), Standard Operating Procedures (SOP), Service Level Agreement and manage renewal of the same with required upgradation.
• Planning, development, assessing new product, create and prioritize the strategic product roadmap.
• Translate product strategy into business requirement, Software Requirement and functional requirement.Product designing, Overall Planning, Process development, Business logic ideation, piloting, implementation and integration of new strategic product and process with existing ones.
• Managing change and enhancement in the product and process, manage roadblocks by coordinating with department head and business heads[FZU1]  by acting as single point of contact.
• Understanding and defining scope from all stakeholders, business case, feature, redesigned existing process, developed business requirement document (BRD) and interim process for product piloting.
• Prepare Software Requirement Specifications (SRS) for business process of Dana Core Banking System (CBS) facilitating all features: loan and payment, COB including interest and charges calculation, classification, closure, waiver, write-off, suspension and blacklisting, suspense and provision, reports, certificates and statements, GL posting (to main CBS Temenos T24) though API events definition, auto reconciliation and renewal.
• Analyz product performance, identified internal bottlenecks and external opportunities.Analyse and managed credit application using digital credit scoring model and their respective digital loans disbursement amounting and their collections.Improve operational efficiency through automation in business.
• Process Analysis: Conduct thorough assessments of existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Process Design: Develop and implement new or revised processes that align with strategic objectives, improve quality, and reduce costs.
• Process Documentation: Create clear and concise process documentation, including flowcharts, diagrams, and standard operating procedures (SOPs).
• Process Implementation: Oversee the implementation of process changes, ensuring effective communication, training, and adoption by relevant stakeholders.Process Monitoring: Continuously monitor process performance, collect data, and analyze metrics to identify trends and areas for improvement.
• Process Optimization: Identify opportunities for process automation, standardization, or simplification to enhance efficiency and reduce costs. [FZU1]May add this  “prepared and reviewed mock-ups with  MS Power Point and Adobe XD”

Compensation & Other Benefits

• Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

Responsible for driving the strategic direction and technical implementation of the organization’s initiatives.

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