Synergy Solutions Ltd.
Synergy Solutions Ltd.
Synergy Solutions Ltd.
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Summary
- Vacancy: 20
- Age: 18 to 30 years
- Location: Dhaka (Mirpur 10, Mirpur 14)
- Salary: Tk. 17000 – 25000 (Monthly)
- Published: 5 Jun 2024
Requirements
Education
- O Level, A Level, HSC, Bachelor of Business Administration (BBA)
Additional Requirements
- Age 18 to 30 years
- Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
- Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM – 5:00 AM).
- Willing to be in a minimum of six months probation period.
- Able to speak clearly and persuasively in English in positive or negative situations.
- Proven organizational and interpersonal skills.
- Self-motivated, independent worker with the ability to multitask.
- Professional, courteous and know proper phone etiquette.
- Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
- Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
- Ability to work independently as well as cooperatively in a team setting.
- Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
- Ability to relate with a diverse group of people.
- Sound knowledge of essential software like MS Word, MS Excel, Email etc.
- Previous experience in call centers, telemarketing or a similar role will be preferred.
Responsibilities & Context
- Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Sell services / products over the phone as per the instructions provided.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal / team qualitative and quantitative targets.
Skills & Expertise
Fluent in English Speaking
Punctual
Strong communication skills
Target Oriented
Teamplayer
Telemarketing
Willingness to learn
Compensation & Other Benefits
- Performance bonus, Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Salary Review: Quarterly (In every 3 months)
Attendance Bonus 3000/- BDT & Transportation allowance 2000/- BDT will be provided with Hourly salary.
Transportation (Pick up and Drop off) facility arranged by office.
2 Festival Bonuses after 6 months of probation period.
Exclusive Sales / Telemarketing training will be provided without fees.
Highly attractive Sales Bonus.
Unlimited Tea & Coffee.
Indoor Games: Billiard, Foosball, PlayStation etc.
Outdoor Games: Football, Cricket, Badminton etc.
Annual Retreats, Celebration of Events & Occasions.
Guaranteed on time payment.
Quarterly Reviews & Feedbacks.
Training & Development By Organization Assigned Consultants.
Experienced Applicants will have an opportunity to get promoted as a Team Leader or Sales Manager.
Find the ground breaking career and build yourself as an asset for the country to build our economy.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mirpur 10, Mirpur 14)