IT Application Analyst – EDI Support

Gildan-G.A.B. Limited

Gildan-G.A.B. Limited

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Summary

• Vacancy: 02
• Location: Dhaka (GULSHAN 2)
• Salary: Negotiable
• Experience: At least 2 years
• Published: 27 Jan 2025

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Industrial Eng & Production

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  Telecommunication, Wholesale, Retail Store, Multinational Companies, Garments, Textile, Group of Companies, Supply Chain

Additional Requirements

• Knowledge of an ERP (JD Edwards E1 or World is an asset)
• Ability to handle multiple open support issues in a fast-paced environment.
• Ability to work independently with minimal oversight.
• Good analytical and problem-solving skills.
• Detail oriented and meticulous in completion of tasks.
• Strong organizational, and communication skills
• Good understand of X12 or EDIFACT EDI Transactions.
• Understanding of EDI Mapping, knowledge of Trusted Link Software an asset.
• Understanding of AS2 communications, knowledge of BizLink AS2 Software an asset.
• Strong interpersonal skills and desire to work with a wide variety of people.
• Written and oral skills in English (French is an asset).

Responsibilities & Context

The EDI IT Support will be responsible for daily validations, monitoring and support of production EDI transactions and resolution of issues.  He or she will maintain documentation about known issues and their work arounds while bug fixes and enhancements are worked on.

• Analyse incidents assigned to the EDI team resolving level 1 issues and dispatching, if necessary, to insure a resolution.
• Identify recurring issues and include in weekly reporting.
• Preform daily EDI Validations and resolve any errors that arise.
• Monitor EDI System  Work closely with EDI and Sales Business Analysts, local IT Teams as well as sales teams in various regions of the world.
• Participate in testing when needed.
• Provide post-implementation support.

Skills & Expertise

Analytical Skill

Erp software

Good English communication skills (verbal and Written)

Positive attitude

Quick learner

Team player

Compensation & Other Benefits

• Mobile bill, Provident fund, Weekly 2 holidays
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Transport: Pick and Drop
• Weekend: Saturday and Sunday
• Office Hours:
  • 8am – 3pm at office including one hour lunch break (work at office);
  • 8pm – 10pm (work from home)
• Service Benefit;
• Earn Leave Encashment (20 days maximum depending on balance);
• Leave Facilities:
  • Casual Leave (10 days),
  • Medical Leave (14 days),
  • Compassionate Leave (05 days),
  • Paternity Leave (05 days)
  • Wedding Leave (05 days);
• Other facilities will be provided as per company policy etc.

Workplace

Work from home, Work at office

Employment Status

Full Time

Job Location

Dhaka (GULSHAN 2)

Job Highlights

$3 billion in sales, 12 countries, 45,000 employees, 5 brands, 1 common goal: to make apparel better. Better for the people who make our clothes, better for our world, better for you.

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