Newage Group

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Summary

Education

Education

Experience

2 to 3 years
The applicants should have experience in the following business area(s):
Garments
Freshers are also encouraged to apply.

Additional Requirements

Experience2 to 3 years
The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, ISP, Multinational Companies, Group of Companies
2-3 years of experience is preferred in relevant field.
Experience in ISP/ICT service/MNC/ Group of companies is preferred
Strong proficiency in English communication skills, both verbal and written, is essential.
CCNA certification will be an added advantage.
Must be able to adapt to changes in working hours & working days.
Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
Basic knowledge of Active Directory System, Server, email service, Firewall, etc.
Knowledge of LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products.
Good interpersonal-communication skills to deal with people at all levels.
Computer literacy in MS Office (Word, Excel, PPT, Visio).

Ensure effective, resilient, and responsive IT support (Hardware, software, networking) to different operation units.
Handling day-to-day IT-related activities.
Asset maintenance (laptops and other electronic devices)
Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement.
Set up user accounts, permissions, and passwords.
Setting up computer OS & security measures (antivirus, firewall, active directory).
Maintain & troubleshoot Windows server, AD, Email services
Liaison with the user to ensure that requests or problem reports have been satisfactorily handled.
Protect Data in internal computing systems from unauthorized users and viruses.
Taking backup configuration of the network switch, Router, Wi-Fi, Windows AD, and other systems.
Implementing and troubleshooting security rules on firewall systems (Fortinet/Cisco).
Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA.
Responsible for LAN and WAN maintenance by keeping close liaison with ISP.
Configure, implement, and troubleshoot active network equipment like- switches, routers, network appliances, firewalls, Wi-Fi.
Identify single point of failure in the network & system and ensure redundancy planning.
Perform IT asset & accessories audit.

IT Support Service

Work at office

Full Time

Only Male

Dhaka (Ashulia)

To apply for this job email your details to admin@chakricircular.com