IT Officer

JK Group

JK Group

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Summary

• Vacancy: —
• Age: 30 to 45 years
• Location: Dhaka (Savar)
• Salary: Negotiable
• Experience: At least 2 years
• Published: 16 May 2025

Requirements

Education

• Diploma in Computer

Experience

• At least 2 years

Additional Requirements

• Age 30 to 45 years

• The applicants should have experience in the following area(s): ISP, IT Enabled Service, Hardware, Software, Networking;
• Candidate must reside near factory;
• Strong problem-solving and analytical skills with the ability to quickly learn new technologies and troubleshoot technical issues;
• Ability to work under pressure & take challenges;Required good combination and communication skills;
• Strong time management skills and the ability to multi-task.

Responsibilities & Context

• Provide technical support and assistance, ensuring smooth operation of computer systems, workstation and networks;
• Manage & Support Mikrotik and Cisco Firewall
• Windows and Linux Server Installation, Configuration and Maintenance
• Provide first-line technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems in a timely manner;
• Assist in the installation, configuration, and maintenance of computer systems, including hardware, software, and network components;
• Assist in managing user accounts, permissions, and access rights, ensuring compliance with company policies and security standards;
• Identify, diagnose and resolve hardware & network problems;
• Maintain CCTV system;
• Assist in the deployment and installation of software applications, including updates and patches, and ensure proper licensing and documentation;
• Assist in monitoring and maintaining network infrastructure, including routers, switches, firewalls, IPBX and Wi-Fi access points, to ensure security, optimal performance and connectivity;
• Maintain accurate and up-to-date documentation of IT systems, procedures, and configurations;
• Generate reports on system performance, incidents, and resolutions;
• Support the implementation and enforcement of IT security policies and procedures, ensuring the protection of company data and infrastructure;
• Keep abreast of emerging technologies, industry trends, and best practices to contribute innovative ideas and recommendations for continuous improvement;
• Server database backup and disaster recovery Communicate with IT related service providers to ensure smooth service.
• Any other job assigned by the concerned authority

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Savar)

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