IT Support Associate- Software

Pragati Insurance Limited.

Pragati Insurance Limited.

 

Pragati Insurance Limited.

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Summary

  • Vacancy: —
  • Age: at most 30 years
  • Location: Anywhere in Bangladesh
  • Minimum Salary: Negotiable
  • Experience: 2 to 3 years
  • Published: 14 Jul 2024

 

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science
  • Bachelor in Science in Computer Science / Information Technology or relevant subject.

Experience

  • 2 to 3 years
  • The applicants should have experience in the following business area(s):
    Insurance

Additional Requirements

  • Age at most 30 years
  • 2 to 3 years in relevant field (Preferably in Non-Life Insurance Industry)

Skill and Qualification:

  • MS SQL
  • .Net Framework
  • Crystal Report
  • MS 365
  • IT Support Service.

Responsibilities & Context

  • Work closely with the software development / implementation company and complete the installation in respective team as advised by supervisor of the company.
  • Conduct the training activities and provide support to software users throughout the office and troubleshoot the problems (if any) in the process.
  • Report enhancement requests and bugs on behalf of the company.
  • Evaluate and recommend changes to current and future software requirements to meet organizational needs.
  • Database management and administration (MS SQL).
  • Supporting employees whenever they encounter challenges with computers (Operating System, VPN Network, Microsoft Office and other utilities software).
  • Remote and Onsite support based on requirement.
  • Identifying and monitoring recurring requirements for all users and formulating and implementing desired solutions for them accordingly.
  • Maintaining and updating technical documentation regularly
  • Excellent written and verbal communication skills with ability to work effectively in a team-oriented collaborative environment.
  • Stay up to date with trends and advancement of IT industry and new technologies.
  • Experience in MS SQL, .Net Framework and Crystal Report.
  • Problem solving mentality.
  • Good understanding of internet and network security protocols.
  • Interpersonal communication skill.
  • Proficiency in English language.
  • Vendor certification will be appreciated.

Skills & Expertise

Crystal Reports

IT Support Service

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

Source link

To apply for this job email your details to admin@chakricircular.com