IT Support Officer

Shanta Life Insurance PLC

Shanta Life Insurance PLC

 

Shanta Life Insurance PLC

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Salary: Tk. 25000 – 30000 (Monthly)
  • Experience: At most 2 years
  • Published: 15 May 2025

 

Requirements

Experience

  • At most 2 years
  • Freshers are also encouraged to apply.

Additional Requirements

Graduation on Information & Technology

Knowledge on:

  • Microsoft 365 Admin
  • PABX Systems
  • Computer Network
  • Attendance System
  • Troubleshooting

Responsibilities & Context

  • Technical Assistance: Provide guidance and support to users on software functionality and troubleshooting.
  • Hardware Maintenance and Troubleshooting: Provide timely technical support to diagnose and resolve hardware issues.
  • Laptop Configuration: Prepare and test laptops with required software and security settings.
  • Email Account Creation: Set up and configure Microsoft 365 email accounts with necessary permissions.
  • PABX Setup: Assign and configure unique PABX extensions for new joiners.
  • Fingerprint Registration: Enroll new joiners in the fingerprint attendance system.
  • Software Issue Resolution: Diagnose and resolve software-related issues for end users in a timely manner.
  • User Training: Educate end users on software applications, best practices, and efficient usage.
  • User Feedback Collection: Gather user feedback on software performance to identify areas for improvement.
  • Attendance Data Reporting: Compile, analyze, and deliver accurate attendance data reports to management and relevant stakeholders.
  • Network Device IP Management: Maintain and document the IP addresses of all internal network devices, ensuring proper allocation and tracking.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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To apply for this job email your details to admin@chakricircular.com